The Process

1

Choose a Service

Select from structured offerings

2

Request & Confirm

Complete intake and confirm engagement

3

Collaborate

Work begins on a defined timeline

4

Receive Deliverables

Structured output, on schedule

Why Fixed Scope

Every service has a defined scope, price, and timeline. No hourly billing, no scope creep, no surprise costs.

This structure protects both of us: you know exactly what you're paying for, and I can focus on doing excellent work within clear boundaries.

If your needs go beyond a service's scope, we can discuss adding specific deliverables or custom work — but always transparently and upfront.

Payment Structure

50% Upfront

Paid after request approval and before work begins. Secures your spot in the schedule.

50% on Delivery

Paid when final deliverables are complete and ready for handoff. Due within 7 days of invoice.

Payment methods: Bank transfer (e-transfer for Canadian clients) or secure payment link (Stripe). Invoices sent via email.

Currency: All prices listed in CAD. International clients welcome — USD/EUR conversions handled at current exchange rates.

Revisions & Feedback

Most services include 2 revision rounds. This keeps case-studies on track while ensuring you're satisfied with the work.

What's a revision round? A structured opportunity to provide feedback after seeing initial concepts (round 1) and refined direction (round 2). Each round includes up to 5 business days for implementation.

Need more revisions? Additional rounds are available at fixed rates (typically $200-300 per round, depending on service). However, the structured process is designed to get to the right solution within the included rounds.

Communication

Email-first: Primary communication via email for clear documentation and async collaboration. I respond within 24 hours on business days.

Video calls: Kick-off calls at project start and optional check-ins at key milestones (included in service). Additional calls available if needed.

File sharing: Deliverables shared via Dropbox or Google Drive. You receive download links and can keep files indefinitely.

Timeline Expectations

Each service has an estimated timeline (e.g., 5 business days for audits, 3-4 weeks for Brand Reset). These assume:

  • You provide required materials within 2 business days of request
  • You provide feedback within 5 business days of each deliverable
  • No major scope changes after project start

Delays on either side extend the timeline accordingly. I'll communicate if anything impacts the schedule.

Ready to get started?

Browse services or submit a request to begin.